We are a small family owned business located in Bakersfield, CA. Our top priority is our customers. We do not have a store front, but a small shop that is strictly for fulfillment. Please do not hesitate to reach out with any questions. Please understand that our turn around time is always 14 business days. Weekends are for the family. Family is most important. I am a Mama of 4 and engaged to the most supportive man! Please understand that I am one individual and I make every order one by one so I need those 14 days to make your order perfect for you! Thank you for choosing Boutique Kouture.